Through the use of Mediation and Arbitration we offer our clients a path to a speedy, cost effective resolution for their legal dispute. The use of our services greatly reduce the risk and legal exposure associated with traditional litigation.


Case Administration

The dispute resolution process begins with the initial filing of a case, selecting the appropriate arbitrator or mediator, and proceeds on to the hearing, making a decision, and closing of a case.

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Dispute Avoidance & Early Resolution

Disputes may be common, but they are not inevitable. The key to avoiding or quickly resolving disputes is having the proper mechanisms in place to manage related issues. Acting proactively before issues arise and formal dispute resolution treatments become mandatory is beneficial. The Agency for Dispute Resolution can help. We offer a number of dispute avoidance and early resolution services to help clients prepare for, avoid, and minimize all their dispute-related challenges.

ADR Advantages—



The goal of mediation is to amicably resolve a dispute through the efforts of the parties. The role of the mediator is to utilize patience, persuasion and people skills to facilitate the dialogue between the parties in order to reach settlement. The mediator does not have the authority to render a decision, the parties are not compelled to reach an agreement. Any party is free to leave the mediation at any time.

Mediator Roles & Techniques—



Arbitration is a flexible method of dispute resolution which can give a quick, inexpensive, confidential, fair and final solution to a dispute. It involves the determination of the dispute by one or more independent third parties rather than by a court. The third parties, called arbitrators, are appointed by or on behalf of the parties in dispute. The arbitration is conducted in accordance with the terms of the parties' arbitration agreement which is usually found in the provisions of a commercial contract between the parties.

ADR Case Flow—