Join The Agency

As a State Bar certified MCLE provider, we offer onsite and online professional skills and legal education programs to educate and empower interested parties, the public, counsel, and clients alike.

Our Education Resources group regularly offers informative online webcasts, organize in-person presentations, facilitate onsite professional skills training intensives, prepare accompanying handouts, and deliver substantive educational courses tailored to the needs of ADR practitioners, legal (in-house and outside counsel), risk management, and HR professionals.

Upcoming Presentations—

Neutrals’ Weekly Wisdom
  • Friday, April 4, 12:00 - 1:00 pm PST: Preparing Heirs: Techniques to Engage, Educate and Retain Affluent Families From One Generation to the Next - webinar to be presented by entertainment mediator and Institute for Preparing Heirs’ advisor coach, Terri Lubaroff, Esq. — eligible for 1 hour CLE credit; >> Access Webinar

    [Call in # (267) 507-0003 Access Code: 189-678-733]

Negotiation Nexus Atlanta
  • Wednesday & Thursday, April 23rd & 24th: “How would learning the settlement secrets of elite negotiators empower you?” - Negotiation Nexus Atlanta / Professional Skills Training Seminar is bringing together two power forces — the proven techniques from the #1 ranked Straus Institute faculty plus the experience of litigators and in-house counsel — to bring you a one-of-a-kind training specifically designed to take your negotiation skills to new levels. >> Please join us!
Forthcoming Presentation Topics
  • Friday, April 11, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Eric van Ginkel, Esq., LL.M.; >> Instructions Forthcoming
  • Friday, April 18, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by John W. Garman, Esq.; >> Instructions Forthcoming
  • Friday, April 25, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Meredith Salenger; >> Instructions Forthcoming
  • Friday, May 2, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Mark Grossman, Esq.; >> Instructions Forthcoming
  • Friday, May 9, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Judith Rubenstein, Esq; >> Instructions Forthcoming
  • Friday, May 16, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Dina Haddad, Esq., LL.M.; >> Instructions Forthcoming
  • Friday, May 23, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Steven Rosenberg, Esq.; >> Instructions Forthcoming
  • Friday, May 30, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Claudia Long, Esq.; >> Instructions Forthcoming
  • Friday, June 6, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Chip Rose, Esq.; >> Instructions Forthcoming
  • Friday, June 13, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by AVAILABLE; >> Instructions Forthcoming
  • Friday, June 20, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by AVAILABLE; >> Instructions Forthcoming
  • Friday, June 27, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Arianna Jeret, MA/MSW; >> Instructions Forthcoming
  • Friday, July 11, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Laura Kaster, Esq.; >> Instructions Forthcoming
  • Friday, July 18, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by AVAILABLE; >> Instructions Forthcoming
  • Friday, July 25, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by James Laflin, Esq.; >> Instructions Forthcoming
  • Friday, August 1, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Phyllis Pollack, Esq.; >> Instructions Forthcoming
  • Friday, August 8, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Michael Leech, Esq.; >> Instructions Forthcoming
  • Friday, August 15, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Chas Pernice, Esq.; >> Instructions Forthcoming
  • Friday, August 22, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Amy Lieberman, Esq.; >> Instructions Forthcoming
  • Friday, August 29, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Susan Perin, Esq.; >> Instructions Forthcoming
  • Friday, September 5, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Joel Fishman, Esq.; >> Instructions Forthcoming
  • Friday, September 12, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Doug Noll, JD, MA; >> Instructions Forthcoming
  • Friday, September 19, 12:00 - 1:00 pm PST: “Topic TBD” - webinar to be presented by Gary McGowan, Esq.; >> Instructions Forthcoming

Recent Presentations—

Neutrals’ Webinars
  • Friday, March 28, 12:00 - 1:00 pm PST: Improve Your Outcome and Your Income - Use ADR to Resolve Your Credit Damage Claims - webinar to be presented by skilled mediator and arbitrator, Scott Van Soye, Esq., LL.M., and special guest, independent credit damage evaluator, Georg Finder — eligible for 1 hour CLE credit; >> Access Webinar

    [Call in # (213) 289-3427 PIN: 07 507 761]

  • Friday, February 7, 12:00 - 1:00 pm PST: “How Does An Arbitrator Decide Who To Believe?” - webinar to be presented by veteran arbitrator and mediator Eric Epstein, Esq. — eligible for 1 hour CLE credit; >> Access Recording
ACC’s 2013 Annual Meeting
  • Monday, Oct 28, 9:00 - 10:30 am PST: “ACC Chair’s Choice — Fixing Commercial Arbitration: Making It Work for In-House Counsel Around the World” - to be presented by Kathy Bryan (CPR); Thomas Sabatino (Walgreen Co); Timothy Pownall (Agency for Dispute Resolution); PD Villarreal (GlaxoSmithKline); Hon. Charles B. Renfrew (Emeritus) (Former US District Court Judge & Deputy Attorney General); >> Track 101
  • Tuesday, Oct 29, 9:00 - 10:30 am PST: “Mediating an EEOC Case: Unique Aspects and Opportunities in Employment and Labor Disputes” - to be moderated by J. Carlton Sims, Esq (Agency for Dispute Resolution) and presented by Commissioner Constance Barker (EEOC); Brett Rawitz (McDonald’s Corp); Richard Rufolo (United Parcel Service); Peter Robinson (Straus Institute for Dispute Resolution); Gary Atchison (Agency for Dispute Resolution); >> Track 503
ABA’s Mediation Week
  • Monday, Oct 14, 10:00 - 11:00 am PST: “Problems, Problems Everywhere: Early Intervention Techniques to Help Prevent Litigation” - to be presented by Terri Lubaroff, Esq.; Joel Fishman, Esq.; >> Recording Forthcoming
  • Tuesday, Oct 15, 10:00 - 11:00 am PST: “The True Cost of Unresolved Litigation” - to be presented by Scott Van Soye, Esq, LLM; Jeffrey Benz, Esq, MBA; >> Recording Forthcoming
  • Wednesday, Oct 16, 1:00 - 2:00 pm PST: “Why Bringing Diversity to ADR is a Necessity” - to be presented by Laura Kaster, Esq; Deborah Masucci, Esq (AIG); >> Recording Forthcoming
Mediating an EEOC Case
  • Thursday, Sept 12, 10:00 - 11:00 pm PST: “Mediating a US EEOC case: Early Intervention Mediations - During Charge Handling Process” - presented via ACC Webcasts by J. Carlton Sims, Esq (Agency for Dispute Resolution); Natalie Abbott, Esq (Saint Gobain Corporation); Barbara Ross, Esq (BNY Mellon); Eric de los Santos, Esq (TrueBlue); >> Access Playback